eB2Bcom - Enabling B2B Communications

SUPPORT DESK

Our Regional Support Desk provides email and telephone support to customers from Hong Kong to Tasmania. The expertise of our staff and the timeliness of our response has gained us an enviable record for service from a wide range of customers.

Furthermore, we can provide these services for a number of vendor’s products with consequent “one-stop-shop” benefits, particularly in identifying in which product a fault is located.

For all Australian customers, our support desk can be contacted on +61 (3) 9896 7888 or Click here (for customers with current Annual Maintenance or registered Software Evaluation agreements)

For all ASEAN customers, our support desk can be contacted on +65 6841 7374 or Click here

IMPLEMENTATION SERVICES

We provide system design, product integration, configuration and implementation, and training for the products we supply.

Where required we subcontract our specialist services via Prime Contractors and Systems Integrators to complement their standard services.

CONSULTING

eB2Bcom has highly qualified and experienced system architects and security advisers who advise clients on a range of issues including identity management, eHealth and eCommerce

Email: Click here or call (03) 9896 7800